These Terms of Service (“Terms”) govern your use of Tulsi Shop’s website. Tulsi Shop (referred to as “we”, “us”, or “our”) operates this site and offers its content, tools, and services conditioned on your acceptance of these Terms. By accessing or using our site, or by making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms (as well as our policies referenced herein). If you do not agree with any part of these Terms, you must immediately discontinue use of the site and all services. These Terms form a binding electronic contract, governed by Indian law (see Section 18). Tulsi Shop reserves the right to update or revise these Terms at any time by posting changes on this page; continued use after changes are posted constitutes acceptance of the revised Terms.

• These Terms of Service have been drafted clearly and are presented in a conspicuous format with section headings, as recommended for e-commerce sites. Important clauses (such as age and liability) are explicitly stated for easy reading.

• These Terms do not contain any content disallowed by Google AdSense policy. For example, we do not include any hate speech, adult content, or pirated material on this page, ensuring compliance with AdSense content guidelines.

Section 1 – Online Store Terms

• Age requirement: You must be at least 18 years old (the age of majority in India) to use this site. If you are under 18, you may use the site only with involvement and consent of a parent or legal guardian. This reflects the legal requirement that contracts with minors are not enforceable.

• Legality: You agree not to use our products or services for any illegal or unauthorized purpose. In particular, do not infringe copyrights or violate any laws in your jurisdiction when using our site.

• Security: You must not transmit any harmful code (viruses, worms, or other malware) through this site.

• Termination: If you breach any of these provisions (for example, by attempting illegal activity), Tulsi Shop may terminate or suspend your account and access to the service immediately.

Section 2 – General Conditions

• Service refusal: We reserve the right to refuse service to anyone for any reason at any time.

• Data transfer: You understand that any content you provide (other than credit card or payment information) may be transferred unencrypted across multiple networks and devices. Credit card and payment details are always encrypted when transmitted.

• Use restrictions: You agree not to reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of our service without our express written permission.

• Headings: The section headings in these Terms are for convenience only and do not affect the interpretation of the Terms.

Section 3 – Accuracy, Completeness, and Timeliness of Information

The information on this site is provided for general informational purposes. Tulsi Shop does not guarantee that all information (such as product descriptions, prices, promotions) is accurate, complete, or current. Any reliance you place on this information is at your own risk. We are not obligated to update this site, and it may contain historical data that is not current.

Section 4 – Modifications to the Service and Prices

• Price changes: Product prices on Tulsi Shop are subject to change without notice.

• Service changes: We may modify, suspend, or discontinue any aspect of the service at any time without notice or liability to you or third parties.

• No liability: Tulsi Shop shall not be liable for any changes, suspension, or discontinuance of the service or for any loss of data that may arise as a result.

Section 5 – Products or Services (If Applicable)

• Certain products or services may only be available online and may have limited quantities. We accept returns or exchanges only according to our return policy.

• We make every effort to display product colors and images accurately, but we cannot guarantee that your device’s display will reflect the true colors.

• We may limit sales of products to certain persons, regions, or jurisdictions. We may also set purchase limits on quantities per person, household, or order, whether by account, credit card, or shipping address. All product descriptions and pricing are subject to change without notice. We reserve the right to discontinue any product at any time. Offers on this site are void where prohibited by law.

• We do not warrant that the quality of any products, services, or information purchased or obtained through the Service will meet your expectations, nor that any errors in the Service will be corrected.

Section 6 – Accuracy of Billing and Account Information

Tulsi Shop may refuse or cancel your order in our sole discretion (for example, if a product is out of stock, pricing errors, or if you appear to be a reseller). We may limit or cancel quantities per person, per household, or per order to prevent reselling. If we cancel an order, we may attempt to contact you using the information you provided at purchase. We also reserve the right to limit orders that appear to be placed by dealers or resellers.

You agree to provide complete, current, and accurate purchase and account information. You will promptly update your account details (including email address, payment information, and billing address) as needed so we can complete transactions and contact you. For details on returns, please see our Returns Policy (linked separately).

Section 7 – Optional Tools

Tulsi Shop may provide access to third-party tools and features. We do not control and are not responsible for these tools. Your use of these tools is at your own risk. We provide them “as is” without any warranties. We have no liability for any issues arising from your use of optional third-party tools. If such tools are offered, you should review the terms of the third-party providers before use. Any new tools we add in the future will also be subject to these Terms.

Section 8 – Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by Tulsi Shop. Tulsi Shop has no responsibility for the content, privacy policies, or practices of third parties. If you click on a third-party link, you do so at your own risk. Tulsi Shop will not be liable for any loss or damage caused by using any third-party websites, products, or services. You should carefully review the policies of any third-party sites before using them.

Section 9 – User Comments, Feedback, and Other Submissions

If you send us any comments, suggestions, ideas, or other submissions (“Comments”), you grant Tulsi Shop an irrevocable, worldwide, royalty-free license to use, copy, modify, publish, and distribute such Comments. Tulsi Shop is not obligated to keep any Comments confidential, or to pay compensation for any Comments.

We may monitor, edit, or remove any content (including Comments) that we deem, in our sole discretion, to violate the law, infringe intellectual property, or be harmful, offensive, or otherwise objectionable. You agree not to post any Comments that violate others’ rights (e.g. copyright, privacy), contain defamation, obscenity, or malware, or falsely impersonate others. You are solely responsible for your Comments and their accuracy. We disclaim any liability for Comments posted by you or others.

Section 10 – Personal Information

Tulsi Shop’s collection and use of your personal information (such as name, contact, and payment information) are governed by our Privacy Policy. Our Privacy Policy explains how we collect, use, and share your information, including with third-party advertising partners. In particular, as required by Google AdSense and related advertising policies, our privacy policy discloses that third-party vendors (including Google) use cookies or similar technologies to serve ads based on a user’s prior visits. You can view our Privacy Policy here. Your submission of personal information on our site indicates acceptance of our privacy practices.

Section 11 – Errors, Inaccuracies, and Omissions

Occasionally, our site or service may contain typographical errors, inaccuracies, or omissions (in product descriptions, pricing, shipping details, etc.). We reserve the right to correct any errors and to change or update information without prior notice. If any information on our site is inaccurate, Tulsi Shop has the right to correct it, and to cancel orders if necessary. We have no obligation to update site content unless required by law. Do not assume that content on our site has been updated after it is posted.

Section 12 – Prohibited Uses

You may use the site and service only for lawful purposes. Specifically, you agree not to use the site or its content for:

• (a) Any unlawful purpose or in violation of any local, state, national, or international law or regulation.

• (b) Soliciting others to perform or participate in illegal acts.

• (c) Violating any regulations, rules, laws, or ordinances (international or domestic).

• (d) Infringing on our intellectual property or the intellectual property of others.

• (e) Harassing, abusing, intimidating, harming, defaming, slandering, insulting, or discriminating against others on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, disability, or any other protected characteristic.

• (f) Submitting false or misleading information.

• (g) Uploading or transmitting viruses, worms, malware, or any code that could damage or interfere with the operation of the Service or any related network.

• (h) Collecting or tracking the personal information of others.

• (i) Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.

• (j) Using the site for any obscene or immoral purpose.

• (k) Interfering with or bypassing the security measures of the Service or any related site or network.

Tulsi Shop reserves the right to terminate or deny access to the Service if you violate any of these prohibited uses. These prohibitions are in line with Indian e-commerce regulations, which require us to expressly forbid illegal activities, counterfeit goods, and IP violations.

Section 13 – Disclaimer of Warranties; Limitation of Liability

• No guarantees: Tulsi Shop does not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. We do not promise that results from using the Service will be accurate or reliable.

• Service availability: We may remove or cancel the Service at any time for an indefinite period, without notice to you.

• “As is” basis: Your use of, or inability to use, the Service is at your own risk. The Service and all products/services provided are offered “as is” and “as available,” without warranties of any kind, either express or implied. This includes all implied warranties such as merchantability, fitness for a particular purpose, title, non-infringement, etc.

• Limit of liability: Tulsi Shop and its affiliates, officers, directors, employees, and agents shall not be liable for any injuries, losses, claims, or damages arising from or related to your use of the Service or any products purchased through the Service. This includes direct, indirect, incidental, punitive, special, or consequential damages (such as lost profits, data loss, etc.), even if advised of the possibility of such damages. Because some jurisdictions do not allow exclusion of liability, our liability in such locations will be limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify and hold harmless Tulsi Shop and our officers, directors, employees, agents, partners, and affiliates from any claims, demands, or damages (including reasonable attorneys’ fees) arising from your violation of these Terms, your breach of any law, or your violation of any third-party rights.

Section 15 – Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severed and will not affect the validity of the remaining provisions, which will remain in full force and effect.

Section 16 – Termination

These Terms remain in effect until terminated by you or Tulsi Shop. You may terminate at any time by discontinuing use of the Service. Tulsi Shop may also terminate or suspend access at any time if you fail to comply with these Terms, without notice. Upon termination, you will remain liable for any obligations incurred prior to termination.

Section 17 – Entire Agreement

These Terms (and our policies referenced herein) constitute the entire agreement between you and Tulsi Shop regarding the Service and supersede any prior agreements or communications. No waiver by Tulsi Shop of any breach or term will be considered a waiver of any subsequent breach or term. Any ambiguity in interpretation will not be construed against the drafting party.

Section 18 – Governing Law

These Terms of Service (and any separate agreements for services) are governed by the laws of India. Any dispute arising out of or relating to these Terms will be subject to the jurisdiction of the courts in India.

Section 19 – Changes to Terms of Service

Tulsi Shop may update or modify these Terms at its sole discretion. You can review the current Terms at any time on this page. It is your responsibility to check this page periodically for changes. Your continued use of the site following the posting of any changes constitutes your acceptance of those changes.

Section 20 – Contact Information

If you have any questions about these Terms, please contact us:

• Email: hexamech25@gmail.com

• Customer Helpline (Phone): +91-7046450854

• Address: A-49, Patel Nagar, Near Bhavani Circle, Surat, Gujarat 395008